We know how important it is for you to understand how we use your personal information. This Privacy Policy sets out how and why OverPatio (“we,” “our,” or “us”) collect, store, process and share your personal information. We strive to be transparent with you about what we do with your personal information.

This Privacy Policy is incorporated into,and is subject to, the Terms of Use. By using our websites and mobile applications, you accept and consent to the practices described in the Privacy Policy and Terms of Use. If you do not agree to the Terms of Use or this Privacy Policy, please do not use our websites or mobile applications.

What information do we collect?

1. Personal and contact information, such as name, date of birth, email address, mobile/landline telephone number, home address, age, and gender

2. Payment information, such as credit card information and billing address

3. Purchasing activity, product preferences, reasons for purchasing a product, family and lifestyle

4. If you comment or otherwise provide information in a public space on our websites, we collect a record of it and any personal information included in the comment. For example, this may include posting a review of a product

How do we use your personal information?

We use your personal information for business purposes: to make our products and services available to you; to personalize your shopping experience; to improve our operations, and for security and legal reasons. Some examples:

1. Processing and fulfilling orders online or in-stores

2. Communicating with you regarding purchases

3. Responding to your questions and comments

4. Measuring your customer satisfaction

5. Allowing you to create a profile on our websites that enables you to purchase our products and services online without having to fill in your personal information every time you shop online with us

6. Ensuring that our websites are presented in the most effective and relevant manner for you and your device, including setting default options for you such as language and store location

7. Conducting checks for fraud or other illegal activity

8. Protecting our rights or property (or those of others)

9. Fulfilling our legal and compliance-related obligations

How do we protect your personal information?

We take the security of your personal information very seriously. We have implemented various strategies, controls, policies and measures to keep your information secure and keep these measures under close review. We use encryption techniques and other safeguards such as firewalls and password protection. This means that your information is protected and only accessible by personnel who need it to carry out their job responsibilities, or shared with third parties as described above.

In general, we will only retain your personal information for as long as is necessary for the purposes described in this Privacy Policy. This means that the retention periods will vary according to the type of information and the reason that we have the information.